With the relaxation of regulations in Hong Kong allowing pets in restaurants,  IBH Pet Industry Development Committee announced the official launch of the “QPP Pet-Friendly Restaurant Certification Service", supported by SGS and veterinary group Pet Space. It aims to support the industry in capturing new opportunities and fostering a safe, pet-inclusive dining environment.

Certification Scope:

• Pet-friendly restaurant management
• Communication with customers and stakeholders
• Segregation of pet, non-pet, and food handling areas
• Cleaning and disinfection control
• Isolation tools and contingency measures
• Disease and wound management
• Conflict and complaint handling
• Staff training

Key Benefits:

• Enhance customer trust and brand image
• Attract more pet-owning customers
• Demonstrate professionalism and responsibility aligned with international standards
• Provide a safe, hygienic, and pet-friendly dining experience

Certification flow:

Want your restaurant to become a choice for pet owners? Apply for QPP certification now and create a dining environment where both pets and customers can feel safe and at ease.

About QPP Scheme:

The IBH Pet Industry Development Committee established the Quality Pet Protection (QPP) Scheme to promote higher quality standards in the pet industry and safeguard animal health. Supporting organizations include SGS and Pet Space, working together to protect the health and rights of pets.