Adopting and developing a QMS is a strategic decision that enables organizations to continuously improve their overall performance and focus on providing customers with products and services of consistent quality.
What is an ISO 9001:2015 quality management system?
Supporting an organization’s aims and objectives, an ISO 9001 QMS documents the processes, procedures, and responsibilities for achieving quality policies and objectives. Based on seven quality management principles, the ISO 9001:2015 standard defines the way an organization operates to meet the requirements of its customers and stakeholders:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision making
- Relationship management
What are the benefits of ISO 9001:2015 certification?
ISO 9001 certification helps organizations to develop and improve performance, as well as demonstrate high levels of service quality when bidding for contracts. Certification follows successful completion of an audit against the ISO 9001 standard and enables organizations to:
- Operate more efficiently
- Meet statutory and regulatory requirements
- Reach new markets
- Identify and address risks